■ Initial defective product arrived
・ Although every effort has been made to ensure the quality of the product, if the product is damaged or soiled, please contact us by email (email@example.com) within 7 days of receiving the product.
Depending on the stock status, we will accept returns and exchanges.
* In this case, the shipping fee will be borne by our shop.
■ Replacement at the convenience of the customer
・ You will be responsible for the round-trip shipping fee.
■ Returns due to customer convenience
・ You will be responsible for the shipping fee and the return fee of 800 yen.
・ If a refund is required due to a return due to the customer's convenience, the transfer fee will be borne by the customer.
■ If we cannot accept returns or exchanges
・ Items that have been received for more than 7 days
・ Products that customers have used once
・ Products that have been damaged or soiled by the customer
・ Products with odors such as cigarettes and perfumes
・ If the product box, instruction manual, or other attachments such as tags are damaged, soiled, lost, or destroyed.
・ Products processed by customers
・ Products that have been repaired or cleaned after delivery
・ Sale items
・ Others (those with a statement on each product listing page that returns cannot be accepted)